0016 - Introduction to PC Troubleshooting | Ed2Go Online
Course Description
Don't spend your hard-earned cash on expensive PC repairs! The vast majority of the problems people experience with their computers are completely avoidable, and most can be solved with nothing more than a few minutes of your time. Intro to PC Troubleshooting takes you step by step through the typical hardware and operating system problems encountered by technicians, teaching troubleshooting techniques to decipher any problem, and giving you the skills you need to solve them.
Once you've mastered the basics, the course launches into some of the more advanced and nasty problems that crop up in the PC, teaching you how to diagnose and fix those problems as well! Finally, Intro to PC Troubleshooting shows you how to maintain and optimize a Windows PC. So what are you waiting for? Get ready to troubleshoot and fix some PCs!
Course Outline
Lesson 1 - The Computing Process
Lesson 2 - Troubleshooting Theory
Lesson 3 - Operating System Overview
Lesson 4 - OS Fixes
Lesson 5 - Avoiding OS Obstacles
Lesson 6 - Networking Basics
Lesson 7 - Troubleshooting Network and Internet Issues
Lesson 8 - Preventing Internet Problems
Lesson 9 - Introduction to PC Hardware
Lesson 10 - Installing Hardware
Lesson 11 - Maintaining Hardware
Lesson 12 - Life of a PC Troubleshooter
Notes
Requirements:
Hardware Requirements:
- This course can be taken on either a PC or Mac.
- You will also need access to one or more computers that do not contain any data you consider sensitive.
Software Requirements:
- PC: Windows 8 or later.
- Mac: macOS 10.6 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
- Adobe Acrobat Reader.
- Software must be installed and fully operational before the course begins.
Other:
- Email capabilities and access to a personal email account.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.
Instructor
Mike Meyers
Mike Meyers, also known as the "Alpha Geek," is widely recognized as the leading authority on CompTIA Certifications in the industry. He co-founded Total Seminars, LLC and National Cyber Group, LLC, and has been providing PC and network repair seminars, books, videos, and courseware to thousands of organizations worldwide. With his extensive experience in the computer and network repair industry since 1987, Mike has worked as a technician, instructor, author, consultant, and speaker.
Mike is the author of several popular PC books and videos, including the best-selling CompTIA A+ Certification All-in-One Exam Guide and CompTIA Network+ Certification All-in-One Exam Guide. He also serves as the series editor for the highly successful Mike Meyers' Certification Passport series and the Mike Meyers' Guide to series. Mike has sold over a million IT and certification books.
